IL CONCETTOAI TELECALLER Talk to us
How it works The jobs On the call Languages Pricing FAQ Talk to us — hello@ilconcetto.org

AI telecalling, built for India

No customer waits. No lead goes cold.

A missed call is never just a missed call. The patient who can't get through, the buyer whose enquiry sits overnight — they don't feel like a lost sale. They feel ignored. IL Concetto's AI telecaller answers your number around the clock and rings every new lead back within seconds, in the language your customer actually speaks.

Backed by

Cartesia Sarvam AI

Cartesia Startups Grant Programme · Sarvam AI startup credits · Set up by the IL Concetto team · agency.ilconcetto.org

< 30 secfrom new enquiry to a live call attempt
24 × 7your business number, answered — nights and holidays included
₹5 / minper connected minute on Standard. No salary, no seat fee
Live call — receptionOn call
RS
Ritu Sharma+91 98••• ••431 · Called your clinic number · Hindi
Booked
Appointment booked — Tue 11:30 AMWhatsApp confirmation sentAdded to your calendar
Recording, transcript & summary saved2 min 04 sec

Start with the job, not the software.

Tell the telecaller what you need done, in plain words. We shape the script, voice and follow-ups around it — you approve everything before the first call goes out.

Job type:
Common starting points:

P

Your AI employee

—

Language · — Voice · — Rate · ₹5/min

Generated call flow — from your brief

    A simulated call, played out in this browser — hear how your employee handles it before anything goes live.
    Test call0:00Dialling…
    —
    Customer—

    Dialling…

    Live actions on this call
    Actions will appear here as the call unfolds.

    Call summary

    Customer—
    Intent—
    Outcome—
    Next step—
    — Duration — Estimated cost — Logged to CRM · Recording & transcript saved

    How it works

    Live in three steps. No engineers on your side.

    STEP 01

    You describe the job

    A sentence is enough — who to call, what to ask, what a good outcome looks like. We turn it into a call flow and a voice, and you hear a test call before anything goes live.

    STEP 02

    We connect the pipes

    Your enquiry sources — ad forms, your website, a spreadsheet, your CRM — feed straight in. You get a proper business number, registered and ready, or we work with the one you have.

    STEP 03

    It calls, books, reports

    Calls go out, appointments land on your calendar, confirmations go out on WhatsApp, and every conversation is logged with a recording and a plain-language summary.

    One caller, three jobs

    Hire it for one job. Keep it for all three.

    Most businesses start with the job that hurts most — usually the leads going cold — and add the rest once the first week of call logs lands.

    01

    Instant lead calls

    The enquiry is called while it's still warm.

    • Fires within seconds of a form fill, ad lead or missed enquiry
    • Qualifies need, budget and timing before your team spends a minute
    • Books the visit, demo or callback on the call itself

    Speed is the whole game with a new lead. Someone who fills a form at 9:40 PM and gets a helpful call at 9:40 PM remembers it. Someone who gets called the next afternoon has already spoken to two competitors. The telecaller closes that gap every time — evenings, Sundays, holidays.

    02

    Bulk campaigns

    Your old lists, worked properly — not spammed.

    • Renewals, reminders, payment follow-ups, win-backs
    • Hundreds of calls a day, paced to sensible hours
    • Retries busy and unanswered numbers at better times

    Every business sits on a list it never finished calling: last quarter's enquiries, patients due for a review, customers whose renewal lapsed. Hand the list over with a goal. You get back the interested ones — each with a summary of what they said — and a clean record of everyone else.

    03

    24 × 7 receptionist

    Your number, answered like someone is always there.

    • Answers in your business's name, in the caller's language
    • Books, reschedules and takes messages
    • Urgent callers are passed to a human, with context

    This is the trust job. A clinic, a showroom, a service business — when a customer calls and nobody picks up, the message they hear is "you don't matter enough." The receptionist makes sure that message is never sent: every call answered, every caller helped or honestly handed over.

    On the call

    It doesn't read a script. It holds a conversation — and does the work.

    During the call · 01

    Asks the next question

    A half-answer gets a follow-up, not a tick in a box. If a caller hesitates on price, it asks what range works. If they mention a spouse or a partner decides, it offers to include them. The conversation adapts to what it hears.

    Caller: "Just checking prices for now."
    Telecaller: "Of course. So I point you to the right option — is this for yourself, and roughly when were you hoping to start?"
    During the call · 02

    Books it, there and then

    No "our team will call you to schedule." The telecaller checks your calendar while talking, offers real slots, and locks the appointment in before the call ends — visit, demo, consultation or test drive.

    Telecaller: "I have Tuesday at 11:30 or Wednesday at 4. Which suits you better?" — booked, with the address shared before hang-up.
    After the call · 03

    Confirms on WhatsApp

    Moments after hanging up, the caller gets a WhatsApp message: what was agreed, when, where, and what to bring. Brochures, payment links and directions go the same way. Fewer no-shows, because the plan is sitting in their chat.

    WhatsApp: "Namaste Ritu ji, your appointment is confirmed for Tuesday, 11:30 AM. Tap here for directions. Reply R to reschedule."
    When it should · 04

    Hands over to a human

    An upset caller, a medical question, a negotiation it shouldn't improvise — the telecaller recognises its limits and brings your team in, passing over a summary so the customer never has to repeat themselves.

    Handover note: "Caller is unhappy about a billing charge from March. Wants a refund discussion. Full transcript attached."

    And underneath all of it: every call is logged — recording, transcript, outcome and next step — searchable by your team the moment the call ends.

    Languages & voices

    It speaks the way your customers speak.

    Hindi, Telugu, Tamil, Kannada, Malayalam, Marathi and English — including the natural code-switching real callers do mid-sentence. Press play on any card — your browser will speak a sample line aloud, in that language.

    Voices are matched to the job, not just the language: a reminder call sounds calm and brief, a sales call sounds warm and unhurried. If none of these fit your brand, we tune one with you during setup.

    Pricing

    You pay for minutes talked. Nothing else.

    No salaries, no per-seat licences, no setup fee. Pick a voice tier, top up credits as you go, and unused credits stay yours — they don't expire at month-end.

    Business number: ₹649/month, registered and ready to receive calls.
    All prices exclude GST. Billed per connected minute — a call that isn't answered costs you nothing.
    First step is a conversation, not a checkout: hello@ilconcetto.org

    Work out your month

    Estimated monthly total

    ₹15,649 + GST

    Talk time (3,000 min × ₹5)₹15,000
    Business number₹649
    Works out to, per connected call₹10

    Drag the sliders and switch tiers on the left — the estimate follows. Compare it with the cost of one missed booking.

    Questions

    Asked often, answered plainly.

    The voice is natural, but we don't pretend it's a person. If a caller asks, the telecaller says plainly that it's IL Concetto's automated assistant calling on your behalf, and offers a human callback. In practice, most callers care about one thing: whether their problem got solved on that call.
    Nobody falls into a void. Every call ends with a logged outcome and a next step: a WhatsApp follow-up with the details they asked about, a retry at a time they suggested, or a warm summary handed to your team for a personal call. "Not now" is recorded as exactly that — with the reason — so your follow-up is informed, not a cold restart.
    Hindi, Telugu, Tamil, Kannada, Malayalam, Marathi and English, and it copes with the mixing real people do — Hindi sentences with English words, English sentences with a Hindi greeting. You pick a primary language per campaign or per number; the telecaller follows the caller's lead from there.
    However you already collect them: Meta and Google lead forms, your website, a Google Sheet or spreadsheet upload, your CRM, or a simple API/webhook if you have a developer. During setup we connect the sources you actually use — you don't change your process to feed the machine.
    Yes — numbers are properly registered (including DLT where it applies), calls stay within sensible hours you set, anyone who asks not to be called is never called again, and every call is recorded and logged so there's always an audit trail. Consent and do-not-call lists are respected automatically.
    You describe the job, we build and test the caller with you, and most businesses are live within days. There's no setup fee and no hardware. Write to hello@ilconcetto.org with the job you have in mind and we'll reply with a draft call flow.

    The next person who calls your business deserves an answer.

    Tell us the job — a list that needs working, a phone that rings after hours, leads that go cold by morning. We'll draft the caller and let you hear it before you commit to anything.

    Or write to us: hello@ilconcetto.org